Help! I Stopped Getting Prescreener Emails! (How to Keep Automated Responses from Going to Spam)

Q: What happened? I was getting those Ready Check Go emails, but they stopped showing up!

A: They're ending up in your Spam folder. (Gmail decided that they were spam--even if you didn't mark the emails as spam.)

Here's how to tell your email app that these messages aren't spam. 

1. In Gmail (or any email app), open your spam folder. It may be hidden under the More section.
   
   
   
   
   
2. Find the Prescreener email. Right click on the message, and choose Not Spam.
   
   
   
   
3. Make sure it works! Complete the prescreener Form once more to see if you now get the automated response.
   
   
   Still having trouble? Send a help request to help@lcusd.net and we'll work to solve the problem.